View and Process Orders

Access: Components>E-Commerce>Order Management>Invoices / Orders

Orders List

On your Orders List screen you will see an index of pending orders.
You can view shipping and billing info as well as order information by clicking the Printable Receipt button.
If your website uses auto-processing, a green checkmark will appear in the Processed column.
If your website uses manual processing, once an order has been processed, click the Process Order check mark.
The check mark will turn green and a dialogue box informing you that all credit card information for that order will be deleted.
* In order to protect personal information, our system does not store credit card numbers once an order has been processed.

Click on the Order States button to specify whether or not the order has been shipped.
Mark “Yes” if the order has been shipped.
Select a Shipping Method from the dropdown.
Add a Tracking Number, which should be provided by the shipper.
Check Send Email Alert to notify the customer that their order has been shipped. The message will include the tracking number for their reference as well.
Your order is complete.